CRM Will Become Consumer Relationship Management III
Courtesy of Kings of Camouflagehttp://www.PBS.org In the third installment of looking at the evolutionary path of CRM in a social media sea we will continue using an analog of the cuttlefish ( PBS NOVA...
View ArticleCRM 2013 Business Process Flows
With the release of the RTM version of CRM 2013 on the near horizon, there are many exciting new features to look forward to: A new command bar to replace the ribbon in CRM 2011 A flat user interface...
View ArticleCreating an Editable Grid in CRM 2011 Using Knockout JS
Dave Berry wrote an excellent customization for CRM 4.0 which provided the ability to mass update child records, directly from the related parent’s form. Unfortunately, the CRM 2011 architecture...
View ArticleMore on Microsoft Dynamics CRM 2013 – Fall 2013
Last month, I posted about the release of Microsoft Dynamics CRM 2013 coming this fall. The target release date is October 2013. In this blog, I will expand on it by sharing some more features and...
View ArticleDon’t let a recall become a social media storm!
With food recalls increasing and averaging one a day over at the FDA website, and a steady trickle of consumer product safety recalls as well, it’s mind boggling that so many CPG companies are handling...
View ArticleCRM 2011 TO CRM 2013 Upgrade Process
Software and OS Components Support Changes What software and operating systems will Microsoft Dynamics CRM 2013 support? Microsoft Exchange Server 2013 Microsoft Outlook 2013 Active Directory...
View ArticleMaking CRM 2011 and IE11 work together
CRM 2011 and Internet Explorer 11 (IE11) With Internet Explorer 11 being pushed out as part of the Windows Updates, consideration needs to be provided on the compatibility of the CRM 2011 with IE11....
View ArticleA CRM Year in Review
What a year it has been! Microsoft has been quite busy with Dynamics CRM. We have seen the emergence of Marketing Pilot, strategic partnerships with InsideView, advances in Mobile and of course, CRM...
View ArticlePart 2: Creating an Editable Grid in CRM 2013 Using Knockout JS
This is the second installment following Part 1, which introduced the editable grid in CRM 2011. Since then, I have upgraded the editable grid to work in CRM 2013. In this blog, I will first demo what...
View ArticlePart 3: Creating an Editable Grid in CRM 2013 Using Knockout JS
This is the third installment following Part 2, which demonstrated the editable grid from inside Microsoft Dynamics CRM 2013, and Part 1, which introduced the editable grid in CRM 2011. This blog...
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